Things people
ask first.

Pick a plan that matches your scope, complete checkout with a card, then submit your brief on the order page — target URLs, fields, output format and any sample inputs. Our engineers build, test and deliver the dataset (and source where included) directly inside your dashboard.

No. We built the brief form in plain English. Tell us the website, the data points you need (e.g. "title, price, listing date, seller URL") and we handle the engineering end-to-end.

Use One-Time Extracts for one-off pulls under 1,500 records, Scheduled Crawls when the data needs to refresh on a cadence, and the Custom Pipeline when you want the source code and ops guide handed over.

Most public-facing sites: marketplaces, directories, real estate portals, e-commerce catalogues, job boards, news, social listings (where lawfully permitted) and SaaS dashboards behind logins you control. We avoid sources whose terms explicitly prohibit automated access.

Yes — included from the Daily Tracker plan upward. We solve CAPTCHAs through 2Captcha, rotate residential proxies via Bright Data and use Playwright with stealth fingerprints to mimic human browsing patterns.

CSV, JSON, NDJSON, Excel, Google Sheets sync, hosted JSON endpoints and direct database writes (Postgres / MySQL / BigQuery). Pick whichever your downstream tooling consumes.

Source code, environment files and a maintenance guide PDF ship with the Stack Builder plan. Scheduled Crawl and One-Time plans cover delivered data only — engineering stays on our side.

No. Every plan is a one-time purchase. The Scheduled Crawls run for a fixed number of cycles (e.g. weekly × 4 weeks) before completing — no auto-renewal, no surprise charges.

Visa and Mastercard, processed through Authorize.Net. Card data is tokenised at the moment of checkout and never stored on our servers.

Yes — a 30-day money-back guarantee. If a deliverable misses the brief or the technical issue cannot be resolved, full refund to the original card. See the Refund Policy for details.

Sample Pull lands in 24 hours, Single Snapshot in 48 hours, Scheduled Crawls go live within 72 hours of brief approval, and the Stack Builder ships within 5-7 business days.

Every deliverable is uploaded to your order page in the dashboard. You will see CSV / JSON files, scraper source code (where applicable), the maintenance PDF and any run logs in one place — downloadable any time.

Open the live chat on your order page and tell the engineer exactly what to change. Free revisions stay open for 14 days after first delivery.